Hyundai Motor India Ltd (HMIL), the country’s second largest car manufacturer and the largest passenger car exporter announced an offer for the Santro and the Next Gen i10 – the Five Star Assurance Programme’ – aimed at enhancing the value proposition for its customers. The Assurance Programme is a limited period offer, a company statement said.
On the ‘Five Star Assurance Programme’, Arvind Saxena, Director, Sales and Marketing, HMIL said: “Our new Five Star Assurance Programme is designed to offer 360-degree services to our customers ranging from maintenance to roadside assistance. The primary objective being to enhance customer satisfaction long after the purchase has been made".
The FiveStar Assurance Programme includes, total maintenance assurance, motor assurance, warranty assurance, exchange assurance and roadside assurance. What is more, the ‘Total Maintenance Programme’ assures free maintenance for three years or 40,000 kilometres whichever is earlier. The programme covers all service and repair including parts and materials as per the standard periodic maintenance service schedule and running repairs.
The ‘Motor Assurance Programme’ will provide comprehensive motor insurance at Re 1 and the ‘Warranty Assurance Programme’ offers extended warranty for the third year or up to 40,000 kilometres. Besides this, the scheme also includes free ‘24 X 7 roadside assistance’ for two years. The scheme also offers an exchange-loyalty offer of Rs 15,000 for its customers.